How NTVAL Helped Company B Achieve a 15% Cost Reduction in Valve Maintenance

Introduction

Maintaining operational efficiency over decades is no small feat, especially in demanding industries like petrochemicals. NTVAL is committed to providing long-term solutions that guarantee reliability and performance. Here’s how we helped Company B extend the lifespan of its critical valves.
Case Studies - Company B 2
Client: Mark Jensen, Senior Project Manager of Company B operates in the petrochemical industry, known for its strict operational demands.
 
Current Problem: After 9 years, the valves required spare parts for maintenance to maintain peak performance.
 
Demand: Company B needed specific spare components for the valves, including O-rings, packing, and seat inserts. These were identified from the original supply records and essential for ensuring the valves’ functionality over the long term. Additionally, they expressed a goal of achieving a 30-year lifespan for these valves, which presented a further maintenance and reliability challenge.

Current Situation of Company B

Mr. Jensen’s company has been relying on the valves supplied by NTVAL for several critical operations. Over nearly a decade, these valves have endured significant wear due to harsh operating conditions in the petrochemical environment. The company faced growing concerns about maintaining these valves, given the aging components and the high stakes involved in any downtime or malfunction.
 
The primary challenge for Company B was making sure that the valves continued to function efficiently without significant disruptions. Additionally, they needed a reliable supplier who could provide the necessary parts and support for long-term valve maintenance, as frequent replacements would be costly and impractical in their operations.

In-Depth Investigation for Demands

NTVAL immediately launched an in-depth review of the original supply records to identify the components required. Through this process, we discovered that Company B’s valves required not only routine maintenance parts like O-rings but also specific replacements for packing and seat inserts—all of which were critical to ensuring continued operational safety.
 
Our team coordinated closely with Company B’s maintenance department, reviewing drawings and highlighted parts from the original invoice. NTVAL determined that replacing the worn Viton B O-rings, Graphite packing, and PTFE seat inserts would restore the valves’ performance and align with the customer’s vision of using the valves for a further 20+ years.

What Did We Do?

  • Component Identification & Supply: We swiftly identified and supplied the critical replacement components, including Viton B O-rings and Graphite bedding to minimize downtime and improve durability.
  • Detailed Inspection of Valve Drawings: Our team meticulously reviewed the drawings provided by Company B, ensuring every highlighted part was accounted for and accurately matched to the needed replacement, leaving no room for error.
  • Long-Term Service Commitment: We reassured Company B with a long-term commitment, promising that they could rely on NTVAL for any future issues, further extending their confidence in using these valves for up to 30 years.

Better Valves! Bigger Results!

  • 30-Year Valve Lifespan: Company B can confidently extend the life of their valves to 30 years, reducing the need for frequent replacements.
  • 100% Reduction in Unplanned Downtime: With all critical parts replaced, they now enjoy seamless operations, leading to zero unplanned downtime since the parts were installed.
  • 15% Cost Savings: By sourcing original parts through NTVAL, Company B saved over 15% compared to sourcing from alternative suppliers.

Testimonial

“We were impressed with NTVAL’s quick response and attention to detail. After almost a decade, they still had records of our original order and provided exactly what we needed to keep our valves running smoothly. Their commitment to supporting us for the long haul is a huge relief. We’re confident these valves will last another 20 years, thanks to NTVAL.”
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